Security & Compliance

Enterprise-Grade Security

SalesPro Hub implements comprehensive security measures to protect your business data and ensure compliance with South African and international standards.

POPIA Compliant

Fully compliant with South African data protection regulations

Four Pillars of Security

Our security architecture is built on four fundamental pillars that ensure comprehensive protection of your data and systems.

Data Encryption

End-to-end encryption protecting your data in transit and at rest.

  • AES-256 encryption for data at rest
  • TLS 1.3 for data in transit
  • End-to-end encrypted communications
  • Encrypted database storage
  • Secure key management system

Access Control

Multi-layered authentication and authorization systems.

  • Multi-factor authentication (MFA)
  • Role-based access control (RBAC)
  • Single sign-on (SSO) integration
  • Regular access reviews and audits
  • Principle of least privilege

Infrastructure Security

Secure cloud infrastructure with advanced monitoring.

  • South African data center hosting
  • 24/7 security monitoring
  • DDoS protection and mitigation
  • Network segmentation and firewalls
  • Regular security updates and patches

Monitoring & Detection

Advanced threat detection and incident response.

  • Real-time security monitoring
  • Automated threat detection
  • Security incident response team
  • Regular vulnerability assessments
  • Penetration testing by third parties

Security Certifications & Compliance

We maintain industry-leading certifications and comply with international data protection standards.

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POPIA Compliant

South African data protection compliance

Compliant2021
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GDPR Aligned

European data protection standards

Compliant2023

Security Practices & Controls

Comprehensive security controls implemented across all aspects of our operations.

Development Security

  • Secure coding standards and training
  • Code review and static analysis
  • Dependency vulnerability scanning
  • Secure CI/CD pipeline implementation
  • Regular security testing integration

Data Protection

  • Data classification and handling policies
  • Regular data backup and recovery testing
  • Secure data retention and deletion
  • Data loss prevention (DLP) measures
  • Privacy by design implementation

Employee Security

  • Security awareness training programs
  • Background checks for all employees
  • Regular security policy updates
  • Incident reporting procedures
  • Confidentiality and NDA agreements

Vendor Management

  • Security assessments for all vendors
  • Contractual security requirements
  • Regular vendor security reviews
  • Secure integration protocols
  • Third-party risk monitoring

Security Incident Response

Our structured approach to security incident management ensures rapid response and minimal business impact.

Detection

< 5 minutes

Automated monitoring systems detect potential security incidents

  • Real-time threat detection
  • Automated alert generation
  • Initial incident classification
  • Security team notification

Response

< 30 minutes

Immediate containment and investigation of security incidents

  • Incident containment measures
  • Forensic investigation initiation
  • Impact assessment
  • Stakeholder communication

Recovery

< 4 hours

System restoration and business continuity measures

  • System and data restoration
  • Service availability verification
  • Customer communication
  • Business operations resumption

Learning

7 days

Post-incident analysis and security improvement

  • Root cause analysis
  • Security control improvements
  • Process refinement
  • Team training updates

South African Data Center Security

Your data is stored and processed exclusively within South African data centers.

Data Residency

All data hosted within South Africa for POPIA compliance

Physical Security

24/7 security, biometric access, and environmental monitoring

Infrastructure

Redundant systems, backup power, and disaster recovery

Security Transparency

We believe in transparency about our security practices and incident response.

99.9%
Uptime SLA
Guaranteed service availability
0
Data Breaches
Since platform launch
<5min
Threat Detection
Average response time

Report Security Issues

If you discover a security vulnerability or have security concerns, please report them immediately to our security team.