Cookie Policy

Cookie Policy

How SalesPro Hub uses cookies and similar technologies

Last Updated: January 15, 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain functionality.

This Cookie Policy explains what cookies we use, why we use them, and how you can control them. It should be read alongside our Privacy Policy.

Types of Cookies We Use

Essential Cookies

Required

Required for basic website functionality and security.

Purpose:

These cookies are necessary for the website to function properly and cannot be disabled.

Examples:

  • User authentication and session management
  • Security tokens and CSRF protection
  • Load balancing and server routing
  • Cookie consent preferences
Can be disabled:
Retention:Session or up to 1 year

Analytics Cookies

Optional

Help us understand how visitors interact with our website.

Purpose:

We use these cookies to analyze website usage and improve our services.

Examples:

  • Google Analytics for website traffic analysis
  • Page view counting and user journey tracking
  • Performance monitoring and error reporting
  • A/B testing and feature usage metrics
Can be disabled:
Retention:Up to 2 years

Functional Cookies

Optional

Enable enhanced functionality and personalization.

Purpose:

These cookies allow us to remember your preferences and provide personalized features.

Examples:

  • Language and region preferences
  • Theme and display settings
  • Form data and user preferences
  • Feature toggles and beta access
Can be disabled:
Retention:Up to 1 year

Marketing Cookies

Optional

Used for advertising and marketing purposes.

Purpose:

These cookies help us deliver relevant content and measure marketing effectiveness.

Examples:

  • Google Ads conversion tracking
  • Social media integration and sharing
  • Email campaign tracking
  • Retargeting and remarketing pixels
Can be disabled:
Retention:Up to 2 years

Third-Party Services

We use various third-party services that may set their own cookies. Here's information about the main services we use:

Google Analytics

Website analytics and user behavior tracking

Cookie Names:

_ga_ga_*_gid_gat

Google Ads

Conversion tracking and advertising optimization

Cookie Names:

_gcl_*IDEDSID

Microsoft Clarity

User experience analytics and heatmaps

Cookie Names:

_clck_clskCLID
View Privacy PolicyUse cookie banner below

Intercom

Customer support and live chat functionality

Cookie Names:

intercom-*intercom-session-*
View Privacy PolicyUse cookie banner below

Managing Your Cookie Preferences

Browser Settings

Most browsers allow you to control cookies through their settings.

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Preferences > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and Site Permissions

Our Cookie Banner

Use our cookie consent banner to manage preferences.

  • Accept or reject non-essential cookies
  • Customize individual cookie categories
  • Change your preferences at any time
  • View detailed information about each type

Third-Party Opt-Outs

Some services offer their own opt-out mechanisms.

  • Google Analytics: Browser add-on available
  • Google Ads: Ad settings and preferences
  • Industry opt-out tools: NAI and DAA
  • Do Not Track: Respected where applicable

Update Your Cookie Preferences

You can update your cookie preferences at any time using our cookie management tool.

Easy Management

Simple toggles for each category

Granular Control

Choose exactly what you want

Privacy First

Your privacy is protected

Impact of Disabling Cookies

While you can disable most cookies, please note that this may affect your experience:

With Cookies Enabled:

  • Personalized experience
  • Remembered preferences
  • Enhanced functionality
  • Improved performance

With Cookies Disabled:

  • Settings not remembered
  • Limited personalization
  • Reduced functionality
  • Repeated consent requests

Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

privacy@salesrepsoftware.co.za