Job Description

Delivery Driver - Courier & Logistics

Courier & LogisticsDelivery Driver

Overview

Courier Drivers collect and deliver parcels, documents, and packages across assigned routes, ensuring timely and secure delivery while maintaining accurate records and providing proof of delivery documentation.

Key Responsibilities
  • 1Load vehicle with parcels according to delivery route sequence
  • 2Plan efficient delivery routes using GPS and route optimization
  • 3Deliver packages to residential and business addresses
  • 4Obtain signatures and proof of delivery (POD) documentation
  • 5Scan parcels at collection and delivery points
  • 6Handle COD (cash on delivery) collections and reconciliation
  • 7Collect parcels from businesses and drop-off points
  • 8Manage attempted delivery cards and notifications
  • 9Communicate delivery exceptions to operations team
  • 10Maintain vehicle cleanliness, safety checks, and fuel logs
  • 11Meet daily delivery targets and time window commitments
  • 12Provide excellent customer service during interactions
Requirements

Education

Grade 10/11 minimum

Experience

1-2 years professional driving experience

Skills

  • ✓Route planning and time management
  • ✓GPS and delivery app navigation
  • ✓Package handling and care
  • ✓Customer interaction and communication
  • ✓Basic problem-solving for delivery issues
  • ✓Record keeping and POD documentation
  • ✓Cash handling for COD services
  • ✓Vehicle maintenance awareness
Work Environment

Setting

Van or truck-based with frequent stops for deliveries

Hours

Typically 7am-5pm Monday to Friday; Saturday half-days common

Travel

80-90% - daily route coverage within territory

Physical Demands

High - frequent lifting packages up to 30kg, multiple deliveries daily

Compensation & Benefits

Salary Range

R6,000 - R11,000 per month

Structure

Monthly salary plus overtime; some roles include delivery bonuses

Benefits

Fuel reimbursement or company vehicle, uniform, smartphone, medical aid (varies)

Industry Insights

Challenges

  • •High delivery volumes with tight time windows
  • •Traffic congestion affecting delivery schedules
  • •Difficult-to-locate addresses and access issues
  • •Physical demands of high-volume parcel handling

Opportunities

  • •Stable employment with growing e-commerce sector
  • •Career progression to senior driver, trainer, or supervisor roles
  • •Transition to logistics coordination or dispatch management
  • •Potential for owner-driver contractor opportunities

Industry Trends

  • •Real-time tracking and customer communication
  • •Delivery density optimization through AI routing
  • •Alternative delivery points (lockers, collection hubs)
  • •Electric delivery vehicle adoption in urban areas

Ready to Apply?

Start your career as a Delivery Driver in the Courier & Logistics industry

Get Started