Why Medical Devices Companies Need Field Sales Software
Theatre Access and Scheduling
Surgical reps need to be present in theatre for procedures using their devices. Coordinating theatre schedules across multiple hospitals is complex.
Consignment Stock Management
Devices placed at hospitals on consignment need careful tracking. Usage reporting, replenishment, and billing depend on accurate stock records.
SAHPRA Regulatory Compliance
Medical device sales must comply with SAHPRA regulations. Reps need documentation trails and managers need compliance reporting.
Long Sales Cycles
Hospital procurement cycles are long and involve multiple stakeholders. Tracking relationships across surgeons, procurement, and hospital management is essential.
Features That Matter for Medical Devices
Hospital Visit Tracking
GPS-verified check-ins at hospitals and clinics. Track visits to theatre, procurement, and ward-level contacts.
Consignment Stock Tracking
Track devices placed on consignment at each hospital. Monitor usage, trigger replenishment orders, and reconcile stock levels.
Surgeon Relationship Management
Maintain detailed profiles for each surgeon including specialisation, device preferences, and procedure volume.
Compliance Documentation
Maintain audit trails for every customer interaction, product demonstration, and consignment placement to support SAHPRA compliance.
Territory Planning
Assign reps to hospital groups, regions, or specialisation areas. Ensure coverage across public and private hospital networks.
Sales Pipeline Tracking
Track procurement opportunities from initial interest through tender, evaluation, and purchase. Long sales cycle management.
How Medical Devices Managers Use the Platform
- Track theatre calls and surgical case support across multiple hospitals
- Monitor consignment stock levels and trigger replenishment before stockouts
- Maintain compliance documentation for SAHPRA audit readiness
- Manage surgeon relationships and device preference profiles
Platform Capabilities
Medical Device Regulatory Compliance
- SAHPRA compliance documentation and audit trails
- POPIA-compliant handling of healthcare professional data
- Consignment stock reconciliation and reporting
- Medical device adverse event reporting support
- ISO 13485-aligned record keeping
Frequently Asked Questions
How does consignment stock tracking work?
Register devices placed at each hospital. When a device is used in a procedure, reps log usage. The system tracks inventory levels and flags when replenishment is needed.
Can we track theatre calls and procedure support?
Yes. Reps log theatre calls with procedure details, devices used, and surgeon feedback. This builds a complete history of surgical case support.
Does the platform help with SAHPRA compliance?
The platform maintains audit trails for all customer interactions and product placements. This documentation supports SAHPRA compliance reporting.
Can we manage relationships across hospital groups?
Yes. Organise contacts by hospital group, individual hospital, and department. Track procurement decisions at the group level while managing day-to-day relationships locally.
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