6+ Jobs Available

Customer Service Representative Jobs in Port Elizabeth

Port Elizabeth, Eastern Cape
+9% annually growth
Moderate demand

Market Overview

Port Elizabeth's automotive and financial sectors provide steady customer service opportunities with reasonable entry requirements.

Market Demand

Moderate

Annual Growth

+9% annually

Competition

Moderate

Requirements

Education

Matric certificate

Experience

0-1 year customer service

Skills Required

  • Trilingual ability (Xhosa/English/Afrikaans)
  • Basic troubleshooting
  • Customer retention techniques
  • Administrative skills
  • Patience and professionalism
  • Team collaboration

Must Have

  • Good communication skills
  • Computer basics
  • Punctuality and reliability
  • Positive attitude

Helpful Certifications

  • Customer Service Skills
  • Telephone Etiquette Training
  • Conflict Resolution
  • Basic Computer Skills
Benefits & Compensation

Base Salary

R5,000 - R9,500

per monthly

Commission

Performance bonuses available

Career Progression

1

Customer Service Agent

2

Customer Service Representative

3

Senior CSR

4

Quality Coach

5

Team Leader

6

Site Manager

Major Employers in Port Elizabeth

Isuzu Motors Customer Care
Standard Bank Service Center
Volkswagen SA Customer Service
Local insurance companies
Retail customer service centers
Healthcare call centers
Utilities customer care
Regional BPO operators

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