6+ Jobs Available
Customer Service Representative Jobs in Pretoria
Pretoria, Gauteng
+12% annually growth
High demand
Market Overview
Pretoria's government and corporate sectors create diverse customer service opportunities in public and private sectors.
Market Demand
High
Annual Growth
+12% annually
Competition
High
Requirements
Education
Grade 12/Matric
Experience
0-2 years (training provided)
Skills Required
- ✓Government service knowledge (advantageous)
- ✓Professional communication
- ✓Microsoft Office proficiency
- ✓Query resolution
- ✓Documentation and record keeping
- ✓Service level adherence
Must Have
- ✓Clear criminal record
- ✓English communication proficiency
- ✓Computer literacy
- ✓Professional demeanor
Helpful Certifications
- ✓Public Service Customer Care
- ✓Professional Communication
- ✓Call Center Operations
- ✓Customer Experience Management
Benefits & Compensation
Base Salary
R6,000 - R11,500
per monthly
Commission
Government roles include benefits and pension
Career Progression
1
Junior CSR
2
Customer Service Representative
3
Senior Agent
4
Team Coordinator
5
Manager
6
Contact Center Director
Major Employers in Pretoria
SARS (Tax Services)
Home Affairs Customer Care
Telkom Customer Service
Blue Label Telecoms
Discovery
Momentum
Virgin Active
BPO providers
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